News

Easter long weekend

Please note that our office will be closed for the long weekend from Thurs Apr 2nd at 16:00 until 08:30 on Tues Apr 7th. As a reminder, for urgent or emergent issues that arise out of our office hours, the following sites and resources remain available to you:

  • Nanaimo Regional General Hospital Emergency: If you feel that your issue is an emergency, please do not hesitate to call 911 or to attend the Emergency department

    Examples of when to attend the ED include:

    Signs of heart attack or stroke

    Extreme pain

    Severe bleeding

    Broken bones

    Shortness of breath or respiratory distress

  • Oceanside Urgent Care: Located in Parksville, this centre is a form of an emergency department. Please note it is not a walk-in clinic. It has x-ray, ultrasound, and point of care labs available.

  • Medical Arts Urgent & Primary Care Centre: Nanaimo’s walk-in clinic which is located in Port Place Mall. Phone 778-766-5144 for same-day appointments.

  • Central Nanaimo Urgent & Primary Care Center: Nanaimo’s newest same day clinic, available with appointments for urgent concerns. It is located on Norwell Drive behind Country Club Center. Phone 1-833-688-8722 for same-day appointments.

  • Health-Link 8-1-1 Line: This line is free of charge and operated through HealthLink BC. If you have health concerns or queries you can call this line to speak to a nurse, physician, dietitian, exercise professional, or pharmacist.

Happy Holidays!

Wishing everyone a safe and happy holiday season! Please note we are closed early (12:00 noon) on Dec.24th and 31st, and are closed for the whole day on Dec.25th, 26th, and Jan 1st.

See you in the New Year!

Goodbye and good luck to Drs Krista Loewen and Jacqueline Presslauer!

We said goodbye to our wonderful colleagues Dr Krista Loewen and Dr Jacqueline Presslauer this week and wish them the best of luck in their new clinic! They are moving to a temporary location at 7187 Lantzville Rd effective Dec.1st. For their patients - all appointments from here on out will be located at their new clinic, and bookings should be made by contacting them at 250-410-5174. It has been a true pleasure to work alongside them and we wish them all the best.

Goodbyes Oct 2025

Please note that Dr Jared Mell has now relocated his practice to Caledonian Clinic. Any of his patients can book with him by calling 250-753-3202

Dr Krista Loewen and Dr Jacqueline Presslauer will also be leaving as of December 1, 2025. They are opening a new clinic alongside their new colleagues in Lantzville! Their patients may continue to book with them until November 30 as usual. After December 1 any booked appointments will continue at their new clinic. More information for their patients will become available in the coming weeks on how to book at their new location!

We are so excited for Jared, Krista, and Jacqueline and wish them all the best in their new endeavours!

Welcome to our new resident physicians July 1st!

Our new resident physicians Dr. Sophie Jansen and Dr. Aleksandra Petrovic have officially joined us at Family Practice.They will be with us for 2 years while they complete their training in Family Medicine. They join our other resident Dr. Ted Roh who is now in his final year of training. Please join us in welcoming them to our team!

Welcome Dr Rob Arr Woodward May 2025

We warmly welcome Dr Arr Woodward to our clinic. He and his young family have arrived from the UK and are looking forward to building their life here in Nanaimo.

Welcome Dr M. Lawley February 2025

We have Dr Matthew Lawley joining us this month. Dr Lawley is originally from Nanaimo, and has recently moved home with his young family after spending many years abroad in Australia. Please join us in welcoming him!

New Faces & Leaves September 2024

Please note Dr Loewen is currently on maternity leave, with a tentative return January 2025. We wish her and the family much love and congratulations on their latest addition.

We also wish to welcome Dr Isabelle Chaput, our previous family medicine resident who has now graduated and is covering Dr Loewen’s patient panel while she is away.

Our other new face is Dr Jared Mell, our newest physician who has arrived from Minnesota! He is looking forward to building his practice and calling Nanaimo home with his family.

Welcomes & Goodbyes! August 31, 2023

We would like to say goodbye to Dr Shirin Madzjoub, Dr Diana Ruffell who have started their new clinic Thrive Family Health! We are so excited for them and wish them all the best in their new endeavour. Arisa (MOA) will be joining them in their new space!

We would also like to warmly welcome Dr Angela Barreto who has just joined us from Wallace Street Medical Clinic in August!

Mask Mandates - Updated April 2023

Please note that as per Provincial guidelines we are no longer required to ask all patients to wear a mask during in-office appointments. We do kindly request that if you have any new infectious respiratory symptoms such as cough or runny nose to please still wear a mask. Thank-you.